Award in Customer Service – Level 1

Wider Learning Opportunity

Level Level 1 (Accredited learning for those who want to build on their basic skills/knowledge gained at Entry Level or who have gained some relevant experience through the workplace.)
Is the course accredited? Yes
Who is it for? Learners who are interested in working in the Customer Service Sector and want to gain an understanding of customer expectations and needs and understand how to deal effectively with customer queries and complaints.  
  • Days & Dates: Wednesday: 1pm - 4pm
    1st May 2024 to 3rd July 2024
  • Cost: Free
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Additional information

  • Accessible: Yes
 
 

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  • Course Address:
    Calderdale Adult Learning - Heath Campus
    Heath Campus, Unit 4, Free School Lane, Halifax, HX1 2PS

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